Start here · Framework
How to find the admin worth automating first
A five-step framework for professional services firms to find the processes where automation pays back fastest, with the maths to prove it.
7 min read · Updated 13 Oct 2026
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What to automate, how to do it safely, and what to avoid. Written from real projects, not vendor brochures.
Start here · Framework
A five-step framework for professional services firms to find the processes where automation pays back fastest, with the maths to prove it.
7 min read · Updated 13 Oct 2026
Seven questions to answer before you automate anything: ownership, process clarity, systems, data, people, measures and expectations.
When fixed-rule automation is the right answer, when you need AI, and why most real operational processes need both.
The patterns behind automation projects that stall, from automating a broken process to skipping the human checkpoint, and what to do instead.
Six practical areas, from client onboarding to recurring reporting, ranked by how quickly they pay back and how safe they are to start with.
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